Retention Specialist (6-Month FTC) - Inbound / Outbound

A leading service provider in customer retention is seeking a Retention Consultant for a 6-month fixed-term contract in Gauteng. The role involves converting cancellations to new contracts and managing customer queries within service level agreements. Ideal candidates should have contact centre experience and strong knowledge of systems and products. This position offers opportunities for individuals who are customer-focused and able to work under pressure.

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