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Regional Technical Manager - WC

Regional Technical Manager - WC

Fidelity Services GroupCape Town, ZA
12 days ago
Job description

Job title : Regional Technical Manager - WC

Job Location : Western Cape, Cape Town

Deadline : November 15, 2025

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Main Purpose of Job :

  • To ensure the Technical Department is managed in an efficient and professional way resulting in excellent operational delivery.
  • Qualifications & Experience :

  • Relevant Degree or equivalent
  • 5-8 years’ experience in a Security industry
  • Extensive Technical Experience
  • People management experience
  • Job Requirements & Other Attributes :

  • Computer Literate (MS Office and Outlook)
  • PSIRA registered (Grade A)
  • Budgeting knowledge
  • Project Management
  • Conversant in SAIDSA requirements
  • Duties :

    Technical efficiencies :

  • Manage the Installations and Service revenue
  • Manage the implementation of Sales through the Technical program in the region
  • Manage the fuel consumption within Technical
  • Manage the Overtime costs within Technical
  • Manage and maintain “wait / lead time” for installations and servicing of alarms
  • Manage operating cost of the technical fleet vehicles
  • Manage and drive the new product line
  • Manage staff turnover within Technical
  • Manage and control the operating costs within Technical (Budget) Manage and control the operating costs within Technical (Budget)Manage absenteeism and excess leave within Technical
  • EHS :

  • Conduct EHS audits within Technical
  • Conduct fire and evacuation drills
  • Conduct EHS inspections within Technical
  • Improve and manage the accident ratio in Operations Departments
  • Customer Service :

  • Identify the root cause for customer service issues in Technical
  • Manage and compile reports on any outstanding issues on callouts and services rendered
  • Create a performance-based culture through implementing a cutting-edge performance management system and provide necessary training
  • Provide guidelines for training and succession planning
  • Performance Management

  • Create a performance-based culture through implementing a cutting-edge performance management system and provide necessary training
  • Provide guidelines for training and succession planning
  • Competencies (Technical & Behavioural)

  • Timely decision making
  • Delegation
  • Interpersonal savvy
  • Delegation
  • Business Acumen
  • Manage diversity
  • Caring about direct reports
  • Action-orientated
  • Customer focus
  • Negotiation
  • Problem solving
  • Engineering / Technical  jobs
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    Technical Manager • Cape Town, ZA