Overview
Join or sign in to apply for the Financial Advisor Rustenburg role at Momentum . Metropolitan is included in this description as context for the financial services environment.
Role context : Attract, acquire and retain clients by selling company products to generate new business and provide after-sales service to ensure client retention and contribute to business objectives and long-term viability.
Responsibilities
- Engage with prospective clients to highlight features and benefits of products based on financial wellness needs.
- Sell products aligned with client needs by conducting affordability analyses to support financial goals.
- Advise on tax and legal implications of products or changes where appropriate.
- Accurately capture client information, actions, and sales in the systems; complete all administrative and reporting requirements within agreed timeframes.
- Achieve targets on production, quality and conversion; comply with sales process legislation and regulatory requirements.
- Provide financial advice aligned with the engagement strategy to enhance client financial wellness.
- Investigate client queries, provide timely feedback, escalate when needed, and maintain relationships with clients and stakeholders.
- Produce regular reports on service delivery against agreed SLAs and targets; contribute to continuous client service improvements.
- Proactively present innovative and credible financial advisory services to build client trust.
- Develop and maintain productive working relationships with peers and stakeholders; participate in change initiatives and professional development.
- Identify solutions to improve cost effectiveness and operational efficiency; manage resources responsibly and contribute to risk identification processes.
Requirements
2 - 3 years of experience in a Sales / Call Centre environment (essential).2 years’ experience in the insurance and / or financial services industry providing financial advice (advantageous).Matric or equivalent NQF 4 qualification; National Senior Certificate in Finance / Business Management or equivalent.FAIS Compliance Requirements; Regulatory Examination (RE) 5.Driver’s license and own transport (desirable).Job Details
Seniority level : Entry levelEmployment type : Full-timeJob function : Finance and SalesRustenburg, North-West, South Africa
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