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Salesforce Administrator

Salesforce Administrator

Scale Army CareersWorkFromHome, Limpopo, South Africa
30+ days ago
Job description

Join to apply for the Salesforce Administrator role at Scale Army Careers .

Our client is a cutting-edge data platform specializing in end-to-end marketing technology. They empower businesses with advanced analytics and tools to optimize customer engagement and operational efficiency. With a focus on innovation and data-driven solutions, they help clients streamline their processes and achieve sustainable growth.

Location

Fully Remote | 9 AM – 5 PM EST

Role Overview

The Salesforce Administrator will provide day-to-day system support, maintain data integrity, and optimize the Salesforce environment for internal teams. The ideal candidate will have hands‑on experience in Salesforce administration, user support, and data management, with strong attention to detail and a process‑oriented mindset. A background in advertising is preferred but not required. This role is ideal for someone who enjoys troubleshooting, documentation, and cross‑team collaboration to ensure seamless operations.

Key Responsibilities

  • System Cleanup & Maintenance

Resolve duplicates, correct invalid entries, and maintain data consistency within Salesforce.

  • Ensure the system remains organized, optimized, and efficient for daily use.
  • User Setup & Permissions

    • Manage user accounts, profiles, permission sets, and sharing rules.

  • Serve as the main point of contact for onboarding, user training, and troubleshooting.
  • User Support & Training

    • Provide ongoing support to internal users to enhance system utilization.

  • Promote adoption through clear communication, guidance, and best practices.
  • Documentation

    • Maintain accurate documentation of fields, workflows, rules, and processes for internal reference.

  • Reporting & Dashboards

    • Build and maintain dashboards and reports to support sales, operations, and leadership needs.

  • Workflow & Automation

    • Support and optimize existing automation and Flows (ability to read Flows is required).

  • Identify opportunities to streamline and improve operational processes.
  • Data Management

    • Perform data entry using Data Loader and manual updates while ensuring accuracy.

  • Collaborate with teams to uphold data integrity across multiple integrated sources.

    • Qualifications

    Experience

  • 2–4 years of experience as a Salesforce Administrator or in a related role.
  • Proven experience with Salesforce setup, user management, and system maintenance.
  • Experience managing organizations with multiple data sources integrating into Salesforce is a plus.
  • Experience building and maintaining flows, reports, and dashboards.
  • Background in advertising or marketing environments is advantageous but not required.

    • Skills

  • Proficiency in reading and understanding Flows.
  • Familiarity with Excel and Google Workspace.
  • Strong reporting and flow‑building skills.
  • Strong organizational and analytical skills with exceptional attention to detail.
  • Process‑oriented and operationally minded, focused on continuous improvement.
  • Excellent communication and collaboration skills across cross‑functional teams.

    • What Success Looks Like

  • A clean, efficient Salesforce environment with minimal duplicates and high data accuracy.
  • Consistent user satisfaction and strong adoption across departments.
  • Up‑to‑date documentation and optimized workflows that support business efficiency.
  • Proactive problem‑solving and process improvements aligned with company goals.

    • Opportunity

    This is a unique opportunity to take ownership of a key operational system within a fast‑growing data‑driven organization. You’ll have the chance to shape Salesforce processes, improve performance, and contribute directly to a culture of innovation and operational excellence. Apply now!

    Application Process

    To be considered for this role these steps need to be followed :

  • Fill in the application form
  • Record a video showcasing your skill sets

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    Administrator • WorkFromHome, Limpopo, South Africa