Business Development Manager - Africa - Mining Industry - Remote

Company Information

Our client is the leading global supplier of integrated wear solutions primarily for the mining industry. Our products include high quality mill liners, grinding media, and crusher parts. Their products are very widely used in the Americas, Asia, Australasia and Africa, we are focusing on expanding our international business. We have a growing manufacturing base in Asia with one operating grinding media plant that was opened in 2012 and one mill liner manufacturing facility that was commissioned in 2014. These facilities are located near the Port of Shanghai and they position us well to supply products globally.

Based on the investments that we are making in global manufacturing facilities, we have also decided to open strategically located international offices to provide better support for our existing customers and to increase regional market share.

Position Purpose

The purpose of the African Business Development Manager will be to assist in developing and implement a successful customer growth, customer service, and customer retention strategy in the region. The incumbent will provide strategic market direction that will include innovative approaches to developing and retaining customers.

Nature and Scope

This position will be based in Africa close to an international airport (not more than 1 hour drive).

The incumbent will develop and support customers in the African region and interact with local communities. He / she will also build on relationships with personnel at the companys global production facilities as well as the corporate offices to achieve best business results.

This position will be required to take on certain international marketing and customer service functions. The incumbent is expected to maintain positive relationships with relevant customers including operators, purchasing agents, and facility managers.

Job performance is measured in terms of achieving results, the ability to work with others, planning and problem solving.

Principal Accountabilities

• Develop strategies to increase market penetration of company product lines to mining operations.
• Assist in the preparation of aggressive, yet attainable, annual sales forecasts and budgets that match our production capabilities.
• Present quotes, proposals, and respond to customer inquiries related to company products, designs and company operations.
• Identify and respond to customer concerns regarding product quality, delivery schedules and other issues.
• Interact with other service groups such as early alert, design and finance to assure timely and appropriate response to customer requirements.
• Support the company presence at various trade and technical shows and seminars in the region.

Position Requirements

Competencies

Technical Expertise

Although this is a full time role, and 100% remote, the role reports into a global office and so the candidate must have the ability to invoice the client and take care of their own benefits and tax.

Market related salary

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