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Customer Service Coordinator Intern (1 Year Contract)

Customer Service Coordinator Intern (1 Year Contract)

Staff Unlimited Recruitment Pty Ltd T / A MPC Recruitment Group ECPort Elizabeth, South Africa
23 days ago
Job description

Customer Service Coordinator Intern (1 Year Contract)

Our client in the packaging industry is seeking a Customer Service Coordinator Intern for their team.

Job Location : Port Elizabeth / Gqeberha

Job Type : 1 Year Contract

Duties and Responsibilities :

  • Timeous processing of orders received
  • Re-instatements through the re-make process
  • Ensuring Trials and First Off procedures are followed
  • Purchase Order Management
  • Ensuring continuous Stock Management
  • Timeous response to customer queries
  • Delivery schedule corelation and distribution to customers twice a day
  • Escalations of any Red Tickets to CSC Lead
  • Emailing customer weekly stock balance reports
  • Monitoring Production and Dispatch and reacting appropriately to changes from plan
  • Raising of CRM’s and investigating / gathering information where appropriate
  • Ensure business goals are reached with regard to delivery, quality and cost
  • Management of redundant and future redundant stock
  • Ensuring maintenance of mailboxes in line with requirements
  • Ensuring maintenance of supporting documents folders

Minimum Requirements :

  • Qualifications – Matric with Maths, a diploma in Supply Chain / Sales & Marketing / Finance will
  • be advantageous

  • No experience required
  • Moderate Excel Skills
  • Ability to communicate in English (read, write and speak)
  • Should you wish to be considered for this opportunity, please apply directly to the advertisement. Should you not hear back from us within 2 weeks of application; kindly consider your application as unsuccessful.

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    Service Coordinator • Port Elizabeth, South Africa