Listing reference : woolw_
Listing status : Under Review
Apply by : 7 February 2025
Position summary
Industry : Wholesale & Retail Trade
Job category : Stores and Inventory
Location : Mosselbay
Contract : Permanent
EE position : No
Introduction
MAIN PURPOSE : To attract and grow our customer base through a customer-facing or supportive role and, in doing so, increase market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care, a world-class shopping experience for our customers, and to play a role in minimizing risk and increasing profitability in your store.
KEY OUTCOMES
- Provide exceptional customer service to internal and external customers
- Recruit, select, manage, and develop people to meet competence requirements
- Participate in the team to ensure the achievement of department and store goals
- Manage implementation and integration of new initiatives to achieve project goals
- Participate in general store operational duties
- Supervise and coach staff to meet competence requirements
- Job specific responsibilities as per Job Profile (dependant on position)
KEY COMPETENCIES
Passion for the Customer – establish lifelong relationships with our customersPassion for Retail and Selling‘Living the Brand’ : Personal leadership and attitude to work i.e. ‘the difference’Proven team leadership skillsAction and results orientedAssertive and proactiveProblem-solving and decision-making skillsCommercial acumen and numeracyCreative and innovative and keeps up to date on retail trendsEntry Requirements
Grade 11 or NQF3 completed, and Grade 12 will be advantageousRetail and / or Business Management Diploma would be advantageous3-5 years role experience as a Clothing Department Manager in RetailRetail experience highly advantageousTeam Management experience would be advantageousLeadership and Management experience would be advantageousAbility to work shifts that meet operational requirements#J-18808-Ljbffr