This job offer is not available in your country.
Automation Support Specialist
DeARX Services LtdZA25 days ago
Job descriptionA leading financial services company is looking for an Automation Support Specialist to provide cradle-to-grave support for enterprise automation solutions. This role will ensure the stability, availability, and performance of automation initiatives in line with the business case and overall enterprise automation strategy. Provide end-to-end (cradle-to-grave) support for automation solutions. Monitor automation environments and proactively identify risks and issues. Troubleshoot and resolve incidents, defects, and service requests. Collaborate with developers, analysts, and infrastructure teams for smooth operations. Maintain support documentation and ensure compliance with governance standards. Conduct root cause analysis and recommend improvements. Support upgrades, enhancements, and platform changes. Train and guide business users on automation tools. 3-5 years IT / Automation / Application Support experience. Hands-on knowledge of automation platforms (UiPath, Blue Prism, Automation Anywhere, Power Automate, etc.). ITIL processes (Incident, Problem, Change Management). Scripting and integration knowledge (Python, SQL, APIs) advantageous. Ticketing systems (ServiceNow, JIRA) and monitoring tools experience. Relevant IT qualification (degree / diploma). ITIL certification preferred; Automation platform certifications beneficial. Strong problem-solving and analytical skills. Excellent communication and stakeholder engagement. Proactive and detail-oriented. Team player with a customer-first approach. Market-related, based on skills and experience. ICT jobs
Job title : Automation Support Specialist
Job Location : South Africa,
Deadline : October 03, 2025
Quick Recommended Links
- Jobs by Location
- Job by industries
Introduction
Job Description
Minimum Requirements
Competencies
Package & Remuneration
Create a job alert for this search
Automation Support Specialist • ZA