881 - M365 Business Advisor - Proactive English

What youll do :

• Educate customers on the use of Microsoft 365 products and services and provide guidance on best practices for improving productivity and collaboration.
• Help customers to evaluate the potential benefits of a Microsoft 365 subscription by providing personalized recommendations based on their business needs and use cases.
• Advise customers on the different subscription plans and features available and help them to choose the plan that best meets their needs and budget.
• Guide customers through the process of obtaining a new subscription or enhancing their subscriptions including providing stepbystep instructions and troubleshooting any technical issues that may arise.
• Keep up to date with the latest updates and enhancements to Microsoft 365 and communicate these changes to customers as appropriate.
• Document technical issues and solutions in a knowledge base for future reference.
• Collaborate with other technical support engineers and crossfunctional partners to resolve complex technical issues.
• Customer Successful Setup At Organizational level 40% of the customers that freelancer has engaged with a successful move from grace period to perpetual and customer added new or additional workload setup or increased license usage.

Qualifications :

Device Specifications :

For security requirements freelancers will not connect to the provided systems and tools using WiFi.

If you are selected to move forward you will need to complete the following steps with our onboarding team :

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work : Employment Type :

Contract

Key Skills

Business Intelligence,Sales Experience,Compliance Management,Risk Management,Cold Calling,Lean Six Sigma,Upselling,Business Management,Regulatory Reporting,SAP Supply Chain Management,Economic Development,Product Development

Experience : years

Vacancy : 1