Service Contract Manager- M3

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role

Provides technical support in Electrical and Mechanical Maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost‑efficiency performance and customer relations, and teamwork.

Key Performance Areas

• Plan, prioritize, and schedule the team’s activities so that resources are used effectively and that work schedules and targets are met.
• Monitor the status of sales and services activities to identify problem areas and adapt procedures to improve the overall performance of the team.
• Liaise with functional or operational area managers (for example in sales, marketing, HR, finance, supply, and logistics) to ensure that sales and services activities are integrated with other parts of the business and appropriate for current and future sales and marketing activities.
• Oversee the most complex, large, or difficult contracts to maintain positive customer relations.
• Lead, direct, evaluate, and develop contract management professionals team so that activities are completed accurately and on time.

Your Profile

Notice Period

Notice period on all positions is 20 working days from date of resignation, unless otherwise agreed to by managers.

Equal Opportunity Statement

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are : great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.

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