We are seeking a dedicated Desktop Engineer with strong problem-solving abilities and a commitment to excellent customer service.
In this role, you will identify and resolve technical issues efficiently while performing after-hours and weekend help desk functions.
The ideal candidate will demonstrate teamwork, flexibility, and the ability to manage priorities in fast-paced environments.
What You'll Do
- Identify and resolve issues effectively.
- Perform after hours and weekend help desk functions.
Your Expertise
Teamwork, flexibility, understanding urgency and priorities, and quick problem-solving skills.Excellent customer interaction with clear, concise, and effective communication skills.Confidence in working under pressure and coping with stress.Advanced working knowledge of Windows 10, 11, Office, and MS Office applications.Experience with video conferencing and printer administration.Excellent customer interaction : English - Can converse and has the necessary email skills.Qualifications
National Senior Certificate / Matric / Grade 12.A+ / N+ certification (required).Pass typical recruitment checks (criminal, qualification, ID verification checks, etc.).#J-18808-Ljbffr