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Team Manager

Mango5ZA

3 days ago

Job description

Job title : Team Manager

Job Location : Eastern Cape,

Deadline : October 24, 2025

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Key Responsibilities :

Lead, supervise, and motivate a team of Junior Clinical Data Coordinators.

Monitor performance and provide coaching to achieve targets

.Ensure compliance with client policies and quality standards.

Resolve escalated issues and support complex recruitment cases.

Prepare and present detailed performance reports.

Foster a collaborative and positive team culture.

Identify and implement process improvements.

Maintain clear communication with clients and stakeholders.

Skills and Experience :

3-4 years of leadership experience in healthcare, recruitment, or call centre settings.

Proven ability to manage and develop high-performing teams

Familiarity with medical terminology, treatment procedures, and industry regulations to enhance communication and understanding with potential patients

Do you have a high school diploma or equivalent qualification

Strong problem-solving and conflict-resolution skills.

Proficiency in CRM platforms, reporting tools, and Microsoft Office.

Excellent communication and interpersonal skills.

Knowledge of compliance and regulatory standards in recruitment and healthcare.

Administrative / Management jobs

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