IT Support Technician
Hire ResolveBellville, ZA18 days ago
Job descriptionWe're looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment. Provide desktop and end-user support to all employees. Implement IT instructions or requests as per company procedures. Assist with the rollout and implementation of IT projects. Continuously update the IT ticketing system with current information. Maintain and update site documentation. Track faults and generate reports. Provide regular feedback to stakeholders and your manager. Educate users on IT-related issues and company IT policies. Follow the support and ticketing process to manage IT issues. Deliver IT support within agreed service levels. Ensure employees understand and follow the ticketing process. Communicate clearly and effectively during issue resolution. Monitor IT infrastructure, including networks and computer systems. Identify areas for improvement or recurring problems and report them. Contribute to enhancing the stability and efficiency of IT systems. Maintain working knowledge of Microsoft 365. Relevant IT degree or diploma Microsoft 365 Fundamentals (MS-900) Microsoft Azure Fundamentals (AZ-900) ITIL v3 / v4 Minimum of 2 years in an IT support role Microsoft 365 environment Microsoft Azure environment ICT jobs
Job title : IT Support Technician
Job Location : Western Cape, Bellville
Deadline : November 03, 2025
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Support & Technical Assistance
Process Management
Technology & Infrastructure
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It Support Technician • Bellville, ZA