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Head of University Partnerships (Cape Town)

Head of University Partnerships (Cape Town)

HyperionDevCape Town, ZA
30+ days ago
Job description

Job title : Head of University Partnerships (Cape Town)

Job Location : Western Cape, Cape Town

Deadline : October 17, 2025

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ABOUT THE ROLE

  • As Head of University Partnerships, you will lead the management and delivery of HyperionDev’s university partnerships, fostering relationships, identifying growth opportunities, and building trust in our products and performance.
  • Working closely with the Department Head, your role will bridge business development, project management, and cross-functional collaboration to drive strategic growth.
  • Ideal candidates bring experience in account management, client success, and a strong project management mindset, with an ability to navigate higher education structures and make an impact in a fast-paced, start-up environment.
  • You will leverage a deep understanding of partnership dynamics to support university partners and will excel at managing multiple stakeholders, communicating effectively, and driving new business opportunities.
  • In this role, you will also contribute to building HyperionDev’s culture, helping shape strategies for talent acquisition, planning, and collaboration across teams.
  • Passionate about online education, you are motivated to change lives through learning and eager to be a core part of a rapidly growing organisation.

    • RESPONSIBILITIES

  • Own the overall success of university partnerships by expertly managing partner relationships and striving for a best-in-class approach to everything we do.
  • Identify and pursue growth opportunities within the university ecosystem through proactive outreach, consultative selling and a long-term strategic view towards growing the partnerships.
  • Create a systematic, process-driven approach to partner relationship management
  • Oversee operational planning and risk management across key phases of the engagement with the partner, and problem-solving issues as they arise.
  • Serve as the primary point of escalation when issues arise, troubleshooting, and ensuring quick resolution.
  • Provide quantitative / qualitative analysis to inform team decision-making and product roadmap
  • Ensure the HyperionDev team is following up on its commitments, is coordinated in its activities, and responds in a timely way to achieve positive outcomes.
  • Conducting business reviews and sharing insights and best practices.

    • REQUIREMENTS

    Minimum

  • Bachelor’s degree in Business Administration, Marketing, Communication or a related field. Advanced degree preferred.
  • 5+ years of account management experience, customer success or client servicing experience, with at least 3 years spent in edtech / higher education.
  • Demonstrated history in high partner retention and growth and a track record of supporting institutions make a step change in their academic adoption of e-learning.
  • An ability to act as a trusted external advisor to institutional senior staff, developing strong partnership relationships and influencing across institutional boundaries.
  • High level communication and presentation skills including executive level presentations.
  • Strategic thinking and problem-solving abilities, with a proactive approach to identifying opportunities for innovation and growth.
  • An ability to manage complex decision-making processes involving numerous stakeholders with varying backgrounds and interests.

    • Preferred

  • Prior experience in a high-growth, tech-focused environment
  • Prior experience with OPM models in Universities beyond South Africa, eg Australia, UK or European Markets.
  • Experience in conducting highly rigorous market analysis and due diligence.
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    Head University Cape • Cape Town, ZA