Head of Growth & Casino Operations

Head of Growth & Casino Operations

Drive user growth, retention, and revenue for a cutting-edge crypto casino platform

Remote South Africa | R50 000-R70 000 | UK Hours | iGaming Industry

About Our Client

Our client is a fast-scaling, crypto-first online casino and slots platform redefining the future of Web3 gaming. With innovation, transparency, and user experience at the core, they are building a global hub for crypto gambling enthusiasts. With dedicated resources across design, support, and marketing, this is a high-impact opportunity to shape the platform's growth strategy and be rewarded for performance.

The Role : Head of Growth & Casino Operations

This senior leadership role is responsible for growing the platform's user base, enhancing player retention, managing affiliate relationships, and launching high-impact promotions. You'll lead a team, own the growth strategy, and be held accountable for commercial performance, including Net Gaming Revenue (NGR), first-time depositors, and lifetime value.

Key Responsibilities

• Minimum 3 years experience in a growth or operations role within iGaming or crypto gambling
• Lead growth strategy across SEO, paid channels, crypto communities, and influencer marketing
• Design and manage player retention programs, loyalty systems, and VIP experiences
• Grow and optimise affiliate partnerships, including negotiation and performance tracking
• Deliver engaging campaigns, jackpots, and tournaments to increase engagement
• Track key metrics, including MAU, FTD, NGR, and retention, to guide decision-making
• Manage and mentor cross-functional teams in marketing, design, and support
• Operate autonomously with strategic ownership of growth and revenue

About You