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Business Solutions Head-2

Business Solutions Head-2

FNB South AfricaJohannesburg, ZA
18 days ago
Job description

Job title : Business Solutions Head-2

Job Location : Gauteng, Johannesburg

Deadline : September 30, 2025

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Job Summary :

  • We are seeking a dynamic and experienced Business Solutions Head I to lead our Workflow on Platform Capability. This senior management role requires a strategic thinker who can envision the future evolution of our workflow platform capability while also managing day-to-day operations.
  • The ideal candidate will ensure effective collaboration and integration across capabilities, product houses, business units, and segments, delivering projects that enhance and increase the consumption of platform capabilities across FirstRand.
  • Additionally, the role involves monitoring, tracking, and monetizing the value derived from these capabilities.
  • Key Responsibilities :

    Strategic Leadership and Planning :

  • Develop and drive the strategic vision for the workflow on platform capability.
  • Formulate ideas and strategies to evolve the platform.
  • Conduct market and industry research to identify enhancements, trends, and opportunities.
  • Create comprehensive implementation plans considering financial, technical, data, and other factors.
  • Package strategies for various stakeholders to obtain buy-in and adoption, including executives, SMEs, segment and product heads, operations heads, end-users, project managers, and other senior staff members.
  • Devise methods to track the strategy's implementation and articulate the benefits for various stakeholders.
  • Operational Management and Enhancement :

  • Oversee day-to-day operations of the workflow platform.
  • Ensure effective project delivery by teams across the Centre of Excellence, Data, and IT.
  • Monitor and track project progress and performance metrics.
  • Draw up a budget aligned to strategic delivery plans and operational processes, monitor effectiveness, and report on variances.
  • Promote increased adoption and utilization of the platform across FirstRand.
  • Work closely with stakeholders to understand their needs and deliver solutions that add value.
  • Ensure compliance with legislative and audit requirements and adherence to relevant processes.
  • Value Monetisation and Utility Monitoring :

  • Develop and implement strategies to monetize the value of platform capabilities.
  • Track and report on the financial impact of platform enhancements and capability utilisation.
  • Ensure that the platform delivers measurable business benefits.
  • Ensure all services built provide utility monitoring.
  • Assess and monitor the time to market for building or enhancing capabilities.
  • Enable and track the consumption of platform capabilities.
  • Produce data assets for monitoring, reporting, and analytics.
  • Integrate business information, analyse reports, and identify trends, discrepancies, and inconsistencies for decision-making purposes.
  • Collaboration and Integration :

  • Coordinate teams to ensure end-to-end implementation of prioritized and approved solutions for relevant platform capabilities, product houses, business units, or segments.
  • Manage and support the team in designing sustainable solutions, products, enhancements, and business cases that enhance the experience of customers, employees, and developers.
  • Ensure effective integration across channels, jurisdictions, segments, and customer types to meet strategic objectives.
  • Develop, encourage, and nurture collaborative relationships within the business and across FirstRand.
  • You will be an ideal candidate if you :

  • Minimum Qualification - Relevant Degree in BSc Information Systems, BCom Information Systems, Computer Science, Information Technology, Business Analysis, BBusSc or related Engineering Degrees
  • Masters Beneficial
  • Experience - 8 to 10 years’ experience in a similar environment
  • In depth understanding of data and banking information systems
  • Platform Capability, Architecture and Product Management experience is beneficial.
  • Proven experience in a senior management role, preferably within a financial services or technology environment.
  • Strong strategic thinking and planning skills.
  • Excellent operational management capabilities.
  • Experience in leading cross-functional teams.
  • Excellent communication and stakeholder management skills.
  • A technology background will be beneficial.
  • Skills and Competencies :

  • Strategic Vision
  • Operational Excellence
  • Project Management
  • Data and IT Proficiency
  • Stakeholder Engagement
  • Financial Acumen
  • Leadership and Team Management
  • Market and Industry Research
  • Strategy Formulation and Implementation
  • Benefit Articulation and Tracking
  • Strong communication and interpersonal skills
  • Ability to work under pressure
  • Excellent problem-solving skills with the ability to effectively communicate technical concepts across teams
  • End Date : September 12, 2025

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    Solution • Johannesburg, ZA