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Revenue Management Controller

Revenue Management Controller

Level-UpEast London, Eastern Cape, South Africa
30+ days ago
Job description

Key Responsibilities :

  • Develop and maintain an efficient credit control system in collaboration with finance, sales, marketing, and executive teams.
  • Establish and enforce policies and procedures to ensure timely payments while prioritizing customer satisfaction and retention.
  • Monitor and reconcile complex debtor accounts, including those escalated by the Accounts Receivable (AR) team.
  • Follow up on outstanding invoices and overdue payments, escalating issues where necessary.
  • Conduct regular credit checks on new clients to assess risk and manage exposure.
  • Liaise with clients and internal stakeholders to resolve invoice disputes and facilitate payment arrangements.
  • Track debtor balances and drive strategies to reduce Days Sales Outstanding (DSO).
  • Maintain accurate loan and payment records and assess the credit control system regularly for continuous improvement.
  • Process irreconcilable debts for write-off in compliance with internal controls and legal guidelines.
  • Lead the development and maintenance of customer onboarding procedures and ensure accurate data management.
  • Identify and recommend enhancements to debt collection and credit risk management processes.
  • Respond promptly and professionally to client queries via phone or written communication.

Requirements :

  • Matric or equivalent; a diploma or degree in Accounting, Finance, or a related field is preferred.
  • 1-2 years of experience in a credit control, accounts receivable, or revenue management role.

    • Key Competencies and Skills :

  • Solid understanding of accounting principles and financial reconciliation.
  • High proficiency in Microsoft Excel and familiarity with accounting software.
  • Exceptional accuracy and attention to detail in data entry and reporting.
  • Excellent communication and interpersonal skills for client and team engagement.
  • Ability to manage multiple priorities in a deadline-driven environment.

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    Controller • East London, Eastern Cape, South Africa