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Reception Administrator

Medi ClinicSouth Africa

30+ days ago

Job description

Overview

Mediclinic Heart Hospital| Arcadia, Pretoria | South Africa

Closing date : 11 / 09 / 2025

Number of positions : 1

Recruiter name : Dumile Khethiwe Magagula

Reference number : 63455

Workplace Type : On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Main purpose of the job

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

Key responsibility areas

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
Identify and prevent financial risks by adhering to policies and procedures
Ensure an effective discharge process as per the Patient Administration Manual
Maintain patient confidentiality

Education

ESSENTIAL EDUCATION : Grade 12 or equivalent

DESIRED EDUCATION : None

Experience

ESSENTIAL MINIMUM EXPERIENCE : None

DESIRED EXPERIENCE : Reception administration experience; Experience in a private healthcare facility

Skills and knowledge

Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)

Admission; Bed functions; Preparation for next day and discharge processes

Anatomy (including terminology)

Hospitals switchboard systems

Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)

Patient admin programmes on the AS400 system

Computer literate (Microsoft Office)

ICD and CPT codes

Medical Aid Schemes and the Private healthcare environment

Workmans Compensation Act (WCA) processes; procedures and policies

Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)

Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants / employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

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Administrator • South Africa