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Senior Onsite Printer Technician (Lephalale)
Senior Onsite Printer Technician (Lephalale)Daisy JHB (Pty) Ltd • Polokwane, South Africa
Senior Onsite Printer Technician (Lephalale)

Senior Onsite Printer Technician (Lephalale)

Daisy JHB (Pty) Ltd • Polokwane, South Africa
2 days ago
Job description
  • Servicing client devices onsite
  • Be able to perform logical troubleshooting on a wide range of client devices
  • Perform IT related troubleshooting
  • Perform software support including firmware, installation of devices
  • Perform hardware related troubleshooting on Copiers and Printers
  • Perform PM services to reduce client failure
  • Ensure that calls get done within SLA once received.
  • Perform Quality work including firmware updates on devices
  • Ensure that preventative maintenance done as per schedule
  • Manage Boot stock of toners and spares including submitting job sheets
  • Ensure accuracy of boot stock
  • Boot stock done monthly
  • Accurately operating of the mobile app (tech connect)
  • Qualifications :

    • Minimum Grade 12 Qualifications
    • Drivers License
    • Experience :

    • 4 years experience in the office automation industry
    • Previous field service experience
    • High Volume device experience is an advantage
    • Networking and understanding software will form part of the duties
    • Able to use manuals to troubleshoot as the position will often be in areas where support reception is poor
    • Must have experience on printer and copiers
    • Good communication skills both with clients and with management
    • Skills relevant to a job include education or experience & specialized training
    • Time Management Ability to work independently
    • Recruitment shall be done in accordance with the company's Employment Equity Plan. People living with disabilities are encouraged to apply

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    Senior Technician • Polokwane, South Africa

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