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Stewarding Supervisor

Stewarding Supervisor

Crew Life at SeaCape Town, Western Cape, South Africa
30+ days ago
Job description
  • Supervise and train a team of stewards to ensure they are providing the highest level of service and maintaining cleanliness standards
  • Monitor and maintain inventory of cleaning supplies and equipment
  • Conduct regular inspections to ensure all areas of the ship are clean and well-maintained
  • Coordinate with other departments to ensure timely and efficient delivery of supplies and equipment
  • Develop and implement cleaning schedules and procedures to ensure all areas of the ship are cleaned regularly and thoroughly
  • Handle and resolve any guest complaints or issues related to cleanliness
  • Conduct performance evaluations and provide feedback to stewards
  • Ensure compliance with all health and safety regulations and standards
  • Assist in budget planning and cost control measures for the stewarding department
  • Train new hires and provide ongoing training and development for current stewards
  • Perform any other duties as assigned by the Stewarding Manager.
  • Requirements :

    • Minimum of 2 years experience in a supervisory role, preferably in a hospitality or cruise industry setting
    • Strong leadership and communication skills
    • Excellent organizational and time-management abilities
    • Knowledge of cleaning procedures and equipment
    • Ability to work well under pressure and in a fast-paced environment
    • Flexibility to work long hours and weekends as needed
    • Fluent in English, both written and verbal
    • Must be able to pass a background check and obtain necessary certifications.
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