Collections Accountant
Two Roads TradingJohannesburg, Gauteng, South Africa1 day ago
Job descriptionBachelor's degree in Accounting, Finance or related field 2-4 years of proven experience in collections, accounts receivable or credit control Strong track record of meeting collection targets and reducing outstanding debt Proficiency in accounting software (Sage, SAP, QuickBooks) and advanced Excel skills Excellent communication, negotiation and interpersonal skills High level of persistence, professionalism and ability to handle difficult conversations Strong attention to detail with excellent organizational abilities Understanding of credit legislation and debt collection best practices Ability to work independently and manage multiple priorities effectively Professional development opportunities Supportive team environment
About the role
We are seeking a motivated and detail-oriented Collections Accountant to join our Finance team. The successful candidate will be responsible for working hand-in-hand with our accounts receivables department collecting outstanding debts and maintaining positive customer relationships while ensuring optimal cash flow for the organization.
Responsibilities
- Assist accounts receivable department and follow up on overdue customer accounts through phone, email and written communication
- Negotiate payment plans and settlement arrangements with customers to recover outstanding debts
- Monitor aging reports, prioritize collection activities and escalate problematic accounts when necessary
- Assess customer creditworthiness, process credit applications and recommend appropriate credit limits
- Reconcile customer accounts, resolve payment discrepancies and address billing queries promptly
- Prepare monthly collection reports, aging analyses and cash flow forecasts for management
- Build and maintain professional customer relationships while enforcing firm collection practices
- Collaborate with Sales and other departments to balance customer service with credit risk management
- Ensure compliance with company credit policies and relevant debt collection legislation
- Identify opportunities to improve collection processes and reduce bad debt exposure
Requirements
Benefits
Employment Type : Full Time
Experience : years
Vacancy : 1
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Accountant • Johannesburg, Gauteng, South Africa