Quality Assurance Advisor — US Shift (6-Month Secondment)

A prominent customer service provider in Durban seeks a Quality Assurance Advisor for a 6-month secondment to enhance the customer experience by ensuring all service agents meet quality standards. The role involves monitoring performance, providing constructive feedback, and collaborating with management to drive continuous improvement. An ideal candidate has QA experience, strong analytical abilities, and excellent interpersonal skills.

#J-18808-Ljbffr