Job title : Client Strategist
Job Location : Western Cape, Cape Town
Deadline : November 08, 2025
About the Role
- We are hiring a Client Strategist who brings clarity, critical thinking, and relationship-driven leadership. This is not a typical account management role. It combines strategic planning, marketing insight, and high-touch client service. You will work directly with business owners to understand what is working, what is not, and how to drive meaningful results through smart recommendations and steady communication.
- This role is ideal for someone who is strategic, calm under pressure, and thrives in a high-autonomy, high-responsibility environment.
Key Responsibilities
Client Relationship Management
Serve as the primary point of contact for assigned clientsSet clear expectations, lead conversations, and build strong relationshipsEnsure clients feel supported, heard, and understoodStrategic Marketing Planning
Develop tailored marketing strategies aligned with client goalsTranslate insights into focused action plans and measurable recommendationsCross-Functional Collaboration
Coordinate with content, design, development, and advertising teamsEnsure timely execution of deliverables and strategic alignmentPerformance Analysis and Reporting
Use tools like Google Analytics, CallRail, and CRM platforms to monitor performanceDeliver clear, actionable reports and support performance-based decisionsProactive Account Leadership
Anticipate challenges and mitigate risks earlyMaintain project momentum and protect client trustSound Decision-Making
Make recommendations based on business context and dataCommunicate rationale with clarity and confidenceWhat We Are Looking For
A strategic thinker who connects marketing activities to business outcomesStrong analytical skills and the ability to interpret performance dataExcellent written and verbal communication skillsHigh reliability in time and project managementEmotional intelligence and professionalism in all interactionsSteady presence, especially in fast-moving or complex client scenariosWhat You Bring
3 to 5 years in a client-facing role with strategic responsibilitiesProven ability to build trust and deliver measurable resultsExperience in digital marketing strategy (SEO, content, advertising)Proficiency in platforms like Google Analytics, CallRail, SEMrush, and CRM toolsAbility to manage multiple accounts and keep details organizedSound decision-making and prioritization skillsWork Requirements
100 percent remote work-from-homeSchedule : Monday to Friday, 8 : 00 AM to 4 : 00 PM Eastern TimeMust have :
Personal computer and dual monitorsQuiet, professional workspaceReliable high-speed internetBackup power supply (if applicable)Customer Service jobs#J-18808-Ljbffr