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Growth Account Manager
Growth Account ManagerRemote • WorkFromHome, Eastern Cape, South Africa
Growth Account Manager

Growth Account Manager

Remote • WorkFromHome, Eastern Cape, South Africa
2 days ago
Job description

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future‑focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best‑in‑class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

The opportunity to manage the entire sales cycle, from retaining existing customer investment and identifying new expansion opportunities to executing upsell and cross‑sell strategies. Present Remote’s suite of services to our existing Scale customers, creating pathways for upselling solutions and ensuring the completion of the business cycle. This position is an opportunity to own and nurture customer relationships as a key player in the Expansion organization.

What you bring

  • Experience retaining and growing existing accounts, driving net new expansion bookings as well as upselling / cross‑selling opportunities within smaller customer accounts.
  • Success building key customer relationships across different personas, promoting our product portfolio for up‑sell and cross‑sell opportunities.
  • Ability to create and execute sales motion and tactics to consistently grow revenue per account, confidently develop pipeline, forecast outcomes and provide accurate reporting data.
  • Good knowledge of sales processes, including utilising Salesforce and Outreach (or a similar sequencing tool) to manage your book of business at scale.
  • Ability to articulate Remote's unique value proposition through both written and verbal communication.
  • 1+ years of Account Executive / Account Management closing experience preferable, or related SaaS sales experience.
  • Excellent verbal and written communication skills. Business fluency in English is essential.
  • Highly self‑motivated with ambitions to be in a closing role.
  • Self‑directed and able to work independently and as an active member of the team.
  • Resilience, perseverance with a positive attitude, and able to perform under pressure.
  • Strong business acumen, integrity and work ethic.
  • Efficient multitasking, prioritisation and time management.

Key responsibilities

  • Meet and exceed sales quota based on role level and manage the entire sales cycle for a book of business.
  • Identify new expansion, upsell and cross‑sell business opportunities and push through the sales motion and cycle.
  • Presentations and demonstrations to existing customers on Remote’s suite of services and create opportunities from existing customers to upsell solutions.
  • Work with other cross‑functional teams to ensure customer success, including Support and Customer Success Teams.
  • Practicals

  • You’ll report to the Manager, Account Management.
  • Team : EMEA and AMER Sales.
  • Location : Anywhere in the World (EMEA timezone for EMEA clients, AMER timezone for AMER clients).
  • Start date : As soon as possible.
  • Compensation

    Remote's Total Rewards philosophy ensures fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap‑labor practices and therefore pay above in‑location rates. The On‑Target Earnings for this position is between $47,750 - $134,350. The base salary is 50% of the on‑target earnings. Baselines may vary by location, experience and market demand.

    Benefits

  • Work from anywhere.
  • Flexible paid time off.
  • Flexible working hours (we are async).
  • 16 weeks paid parental leave.
  • Mental health support services.
  • Stock options.
  • Learning budget.
  • Home office budget and IT equipment.
  • Budget for local in‑person social events or co‑working spaces.
  • How You’ll Plan Your Day (and Life)

    We work async at Remote, which means you can plan your schedule around your life and not around meetings. Read more at remote.com / async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life‑work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

    How To Apply

  • Please fill out the form below and upload your CV in PDF format.
  • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  • If you don’t have an up‑to‑date CV but are still interested, please add a copy of your LinkedIn profile instead.
  • Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under‑represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

    We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities and experiences and this data will help us to stay accountable. We thank you for providing this data, if you choose to.

    At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. To learn more about Remote's AI guidelines, check them out here.

    We accept applications on an ongoing basis.

    Seniority level

    Entry level

    Employment type

    Full‑time

    Job function

    Sales and Business Development

    Industries

    Human Resources Services

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    Account Manager • WorkFromHome, Eastern Cape, South Africa