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Bookkeeper
Biz CommunityJohannesburg, Gauteng, South Africa1 day ago
Job descriptionEfficiently handle and resolve client complaints within a 2-hour turnaround time Log complaints and address client concerns promptly, escalating to the Area Manager, Key Accounts Manager (KAM), or Regional Director (RD) when necessary Manage health and safety incidents with full documentation and investigation completed within 7 days Log incidents, notify Area Manager, KAM, and H&S Manager, and track the investigation process Coordinate the completion of health and safety forms and obtain confirmation from the H&S Manager Ensure compliance with safety regulations through established procedures, regular inspections, and prompt issue resolution Process requests for additional chemicals and consumables (outside of the client contract) within 24 hours Log requests, obtain client-approved purchase orders (PO), generate sales orders, and
Qualifications
- A minimum of high school diploma or equivalent (required)
- A minimum of relevant qualifications in operations management or facilities management (preferred)
- Certification in health and safety practices
- Minimum two years of experience in a similar role within the security, cleaning, or facilities management industry
- Familiarity with Profit, Velocity, SAP, or similar operational systems (advantageous)
- Intermediate competence in MS Office
- Knowledge of security and cleaning industry standards and practices
Responsibilities
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Bookkeeper • Johannesburg, Gauteng, South Africa