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Hospitality General Manager

Hospitality General Manager

Bright Search Recruitment (Pty) LtdMakhanda, Eastern Cape, South Africa
6 days ago
Job description

SUMMARY

General Manager – Hospitality Industry

We are seeking an experienced and dynamic General Manager to lead our hospitality operation with excellence and integrity. The ideal candidate will have a proven track record in managing high-performing teams, delivering exceptional guest experiences, and driving business growth through strategic leadership.

Key Responsibilities

  • Oversee all aspects of day-to-day operations, including front of house, food and beverage, housekeeping, and guest services
  • Lead, motivate, and develop staff to ensure consistently high service standards
  • Drive revenue growth through effective cost control, marketing initiatives, and operational efficiency
  • Maintain strong relationships with guests, suppliers, and key stakeholders
  • Ensure compliance with all health, safety, and hospitality regulations
  • Monitor financial performance and prepare regular reports and forecasts
  • Implement and uphold company policies, service standards, and brand values

Requirements

  • Minimum 5 years’ management experience within the hospitality industry (hotel, resort, or similar environment preferred)
  • Strong leadership, communication, and interpersonal skills
  • Excellent financial and operational management abilities
  • Proven experience in improving service quality and operational performance
  • Ability to thrive in a fast-paced environment and make sound decisions under pressure
  • Professional appearance and conduct at all times
  • We Offer

  • Competitive remuneration package with performance incentives
  • Supportive and collaborative working environment
  • Opportunities for professional development and career advancement
  • The chance to lead a respected establishment with a focus on guest satisfaction and excellence
  • #J-18808-Ljbffr

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    General Manager • Makhanda, Eastern Cape, South Africa

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