Independent Contractor - Merchandiser Ec
Smollan ActivationSouth Africa1 day ago
Job descriptionFeedback on customer complaints, queries and requests Greet and acknowledge customers Communication on and upkeep of product knowledge / knowledge of promotions Ensure professional and value adding Customer / Consumer service Advise on use of products Ensure professional appearance and conduct Ensure company uniform is clean and tidy Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands Communication Organisational commitment Teamwork & collaboration Relationship building Agility Performance & results driven Continuous growth & improvement Resilience & stress management Service excellence Analysis & problem solving Planning & prioritisation Quality & detail excellence
Job Summary
To ensure effective merchandising of clients’ products at store level.
Key Responsibilities and Deliverables
Shelf health and effective administration
- Count and determine stock to be merchandised and document
- Unpack stock and document
- Document drawn stock
- Ensure all lines are on display
- Monitor stock levels
- Report and follow up out of stocks to relevant party
- Check quality continuously, respond to poor quality or damage
- Ensure careful stock rotation
- Keep area clean, tidy and uncluttered including store room
- Identify cross merchandising opportunities and ensure execution after approval
- Accuracy of PI Labels and price stickers
- Draw stock according to requirements and document
- Replenish displays, lift and move stock forward
Customer / Client satisfaction
Effective teamwork and self-management
Key Competencies
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Merchandiser • South Africa
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