The Project Manager is responsible for overseeing multiple projects, managing end-to-end (E2E) project functions, and ensuring completion within specifications, on time, and within budget.
QUALIFICATIONS AND REQUIREMENTS
- Relevant tertiary qualification
- Program / Project Management certification
SKILLS AND COMPETENCIES
Thrives in a fast-paced, demanding environmentProficient in English (verbal and written)Exceptional planning and organizational skillsStrong negotiation, problem-solving, and decision-making abilitiesResilient, tenacious, and adaptable with strong analytical skillsEffective team player with the ability to prioritize and work under pressureIndependent learner with excellent time management and attention to detailProactive in identifying new requirements promptlyRepresents the organization professionally with a focus on continuous improvementAssertive, patient, competitive, and self-motivatedPresentable, diplomatic, and well-spokenEXPERIENCE REQUIRED
Minimum 3 years of project management experienceProven track record in the telecommunications sectorExtensive expertise in project planning, scheduling, and budgetingProficient in project management tools and techniquesExperience in customer-facing roles and managing competing prioritiesBackground in rollout projects (e.g., FTTH, power, tower, RF)Demonstrated success in operational managementAt least 1 year in a management positionComputer literacy (MS Office, Outlook)Ability to compile reports, specifications, and update project-related systemsPERSONAL ATTRIBUTES
Excellent interpersonal and communication skills across operational and technical domainsProactive, reliable, and detail-oriented with a commitment to service excellenceCapable of working independently with minimal supervisionProfessional, courteous, and punctualWilling to work extended hours when requiredLogical and analytical reasoningKEY PERFORMANCE AREAS (KPAs)
Customer Management (HQ and Regions)
Negotiate and meet delivery timelines with customersProvide comprehensive reports and feedbackIssue accurate quotes and ensure all work has assigned purchase orders (POs)Supply documentation (e.g., FACs) for invoicingEnsure 100% of completed work is invoiced and updated in customer systems monthlyContractor Management
Oversee contractor performance and allocate work with clear specificationsNegotiate pricing and terms, issue POs, and approve paymentsSupplier Management
Monitor supplier performance, assist in negotiating terms, issue POs, and approve paymentsAdministration
Supervise project admin officerMaintain updated systems (e.g., WO, SAGE, Qbis)Ensure price books are currentCOMMUNICATION AND RELATIONSHIPS
Maintain professional and cordial relationships with management, staff, and guestsPrioritize safety and compliance with company policies, procedures, and regulationsBuild trust and confidence through integrity and ethical behaviorFocus on performance while thriving in a fast-paced environmentDemonstrate punctuality and reliabilityGENERAL
Performance will be assessed during a three-month probationary period, followed by ongoing reviewsThe listed KPAs are indicative and not exhaustive