Sales Agent - Call Centre - French & Dutch -CPTSA Sales Fraternity • Cape Town, South Africa

Sales Agent - Call Centre - French & Dutch -CPT

SA Sales Fraternity • Cape Town, South Africa

30+ days ago

Job description

About the Role

We are seeking a dynamic and motivated Sales Agent with a strong background in call centres to join our growing team. The ideal candidate will be responsible for engaging with customers, driving sales, and building lasting client relationships, while providing excellent service in either French or Dutch.

About the Company :

A boutique consultancy offering services in business strategy, finance, project management, recruitment, and marketing. It focuses on tailored, cost-effective solutions to support organizations in achieving growth and efficiency.

Key Responsibilities

Conduct outbound and inbound sales calls to prospective and existing clients.
Deliver excellent customer service while identifying client needs and promoting suitable products or services.
Meet and exceed sales targets and performance KPIs.
Maintain accurate records of customer interactions and transactions in the CRM system.
Collaborate with team members to share best practices and contribute to overall sales growth.
Handle customer queries and resolve issues promptly and professionally.

Requirements :

Proven experience working in a call centre sales environment (minimum 12 years).

Fluency in French or Dutch is essential.

Strong communication and interpersonal skills.

Target-driven, with the ability to work under pressure and achieve sales goals.

Good problem-solving and negotiation abilities.

Basic computer literacy and experience with CRM tools.

MUST HAVE A VALID SOUTH AFRICAN WORK PERMIT

Preferred Skills :

Experience in an international sales environment.

Additional language skills will be advantageous.

Ability to adapt quickly in a fast-paced, target-oriented setting.

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Call Centre Agent • Cape Town, South Africa