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Reaction Supervisor- Durban South

Reaction Supervisor- Durban South

Fidelity Services GroupDurban, ZA
6 days ago
Job description

Job title : Reaction Supervisor- Durban South

Job Location : KwaZulu-Natal, Durban

Deadline : November 30, 2025

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Main purpose of the job :

  • To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.
  • Minimum Qualifications and Experience :

  • Matric (Grade 12)
  • Valid Driver’s License (minimum 2years)
  • Valid Firearm Competency (Business purposes)
  • PSIRA Registered Grade B with Armed Response
  • Clear Criminal Record
  • Computer Literate (MS Office, advanced Excel, PowerPoint, Email and Internet)
  • DUTIES :

  • Holding of inspection parades on a daily basis
  • Assess training requirements of shift on a monthly basis
  • Always maintain a high level of discipline on the shift
  • Attend to all disciplinary actions as needed
  • Planning of the shift leave / on a leave chart for each
  • Assist the area manager with interviews of potential candidates for employment as requested
  • Administer time sheets and overtime of personnel on a monthly basis
  • Administer performance bonuses of personnel on a monthly basis
  • Merit assessment of all personnel on a cycle basis
  • Recommending of leave (Annual / sick / compassionate / study as requested
  • General well-being of all personnel at all times
  • Take full control and management over all the Hubs
  • Always ensure the efficient planning and performance of these Hubs
  • Always ensure that these Hubs are fully manned and operated
  • Reporting of availability of vehicles to Area Manager and Fleet Controller on a daily
  • Planning of services, routine maintenance, etc. on an on-going basis
  • Reporting of all defects on vehicles to Fleet Manager / Area Manager on a weekly basis
  • Immediate completion and handing in of all MVA forms
  • Always ensure that the vehicles are clean at every shift
  • Keep control over and recording of all firearms on a daily basis
  • Always ensure that the firearm register is kept up to date
  • COMPETENCIES

    (TECHNICAL & BEHAVIOURAL)

  • Energy
  • Stress tolerance
  • Safety awareness
  • Initiating action
  • Communication skills
  • Conflict management
  • Continuous learning
  • Customer focus
  • Time management
  • Security / Safety  jobs
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