Senior HR Professional

We are seeking a proactive and solutions-oriented Senior HR Professional to support key HR processes, provide guidance to employees and managers, and contribute to creating a positive, high-performance workplace. This role requires strong judgment, excellent communication skills, and the ability to partner effectively across all levels of the organisation.

Key Responsibilities

Execute core HR processes, including compensation, performance management, talent acquisition, talent development, and workforce planning.

Support and resolve employee concerns, including conducting internal investigations, corrective actions, and providing coaching where necessary.

Build strong, credible relationships with leaders at all levels through collaboration, trust, and clear communication.

Apply sound judgment to diagnose issues and recommend effective HR solutions in complex or ambiguous situations.

Partner with HR Business Partners, HR Operations, and Centres of Excellence to deliver high-impact HR initiatives.

Manage HR transactions such as onboarding / orientation, leave administration, and exit processes.

Act as the primary point of contact for HR policies, processes, and self-service tools, escalating cases to relevant resources when required.

Contribute to location-based events, employee engagement activities, and culture-building initiatives.

Support various departmental HR projects and organisational initiatives.

Develop and maintain accurate and concise documentation for HR procedures, workflows, and reporting.

Compile, analyse, and present HR-related data, including scorecards, dashboards, and reports.

Conduct root-cause analysis, identify performance gaps, and recommend process improvements to enhance service delivery.

Requirements

Strong understanding of HR principles, practices, and legislative requirements.

Ability to build relationships and communicate effectively with diverse stakeholders.

Confident decision-making skills with the ability to navigate complex employee matters.

High level of accuracy, organisation, and attention to detail.

Analytical mindset with experience using HR data to drive decisions and improvements.

Ability to work independently while collaborating effectively within a broader HR team.