Desktop Support Engineer – IT Support job – Highly competitive salary – Cape Town, South AfricaInitiate International • Cape Town, ZA
Desktop Support Engineer – IT Support job – Highly competitive salary – Cape Town, South Africa
Initiate International • Cape Town, ZA
30+ days ago
Job descriptionProviding frontline support for Windows and Mac devices, printers, mobile devices, and AV equipment. Troubleshooting and resolving IT issues, from connectivity faults to software errors. Monitoring systems and networks to proactively detect and resolve issues. Managing onboarding and offboarding processes including accounts, permissions, and devices. Supporting business-critical applications such as Office365, Active Directory, JAMF, VMware, and SSO tools. Ensuring secure access management, compliance, and cyber-awareness education. Supporting collaboration tools, video conferencing, and meeting room technologies. Maintaining IT documentation and sharing knowledge across the business. Suggesting and implementing process improvements to enhance reliability and efficiency. Proven experience in desktop support in a commercial or fast-paced environment. Strong technical knowledge of Windows / Mac systems, printers, Wi-Fi, and networking hardware. Hands-on familiarity with AD, Office365, JAMF, SCCM, VMware, Okta, DNS / DHCP, and related tools. Excellent problem-solving skills with a proactive, solutions-driven mindset. Strong communication skills with the ability to explain technical issues simply. A collaborative team player who takes ownership and adapts quickly. Experience with Juniper or Cisco hardware will be a plus. ICT jobs
Job title : Desktop Support Engineer – IT Support job – Highly competitive salary – Cape Town, South Africa
Job Location : Western Cape, Cape Town
Deadline : December 01, 2025
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- An exciting opportunity awaits a Desktop Support Engineer in Cape Town, South Africa. This is your chance to become the go-to technical expert in a fast-paced office, keeping systems running smoothly and ensuring colleagues have the tools they need to succeed.
- This role is more than troubleshooting – it’s about ownership, problem-solving, and continuously improving IT operations. You’ll be at the heart of the team, providing world-class support while implementing solutions that enhance security, efficiency, and user experience.
Your key job responsibilities as the Desktop Support Engineer in Cape Town, South Africa will include :
Requirements for this Desktop Support Engineer job in Cape Town, South Africa :
Closes : Oct 15, 2025
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