German Speakers -Customer Service / Claims (entry level) Cape Town
Collinson GroupCape Town, Western Cape, South Africa1 day ago
Job descriptionFluent German and English – written and spoken ( this is essential ) Great communication skills and a friendly, helpful attitude Willingness to learn – no prior insurance experience needed Comfortable using a computer and learning new systems Full training – no claims experience required A supportive team and structured onboarding Career development opportunities Competitive salary and benefit
About the Role :
We’re hiring fluent German speakers to join our customer service and claims team. German is the most important requirement – if you can communicate confidently in German and English, we’ll teach you the rest.
This is a great opportunity to start your career in insurance, with full training provided in claims handling, systems, and customer support.
What You’ll Do :
- Help German-speaking customers with claims and policy questions via phone and email
- Guide customers through the claims process in a clear, supportive way
- Handle queries and service requests with professionalism
- Learn to identify and escalte potential fraud
- Provide care and support to vulnerable customers
- Work with your team to deliver great service and meet performance goals
What You Need :
We Provide :
#J-18808-Ljbffr
Create a job alert for this search
Customer Entry Level • Cape Town, Western Cape, South Africa