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Events and Entertainment Co-Ordinator (Cape Town)

Events and Entertainment Co-Ordinator (Cape Town)

Sun InternationalCape Town, ZA
12 days ago
Job description

Job title : Events and Entertainment Co-Ordinator (Cape Town)

Job Location : Western Cape, Cape Town

Deadline : October 17, 2025

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Job Purpose

  • To oversee the planning, coordination, and delivery of an extensive portfolio of complex entertainment and events, including Grand Arena performances, suppliers, artists, entertainers, and related activities.
  • The role is dedicated to delivering a world-class entertainment experience that enhances the brand’s reputation, strengthens its public image, and positions GrandWest as the entertainment establishment of choice.
  • Key Performance Areas

    Events / Entertainment Planning

  • Have an up-to-date understanding of facilities and products available for events
  • Update the events calendar
  • Attend pre-event meetings and work with client to understand their event / entertainment requirements
  • Offer solutions inline with specifications and client requirements aligned to the technical rider and event plan
  • Use any opportunities to upsell on the event
  • Co-ordinate logistical arrangements as per itinerary i.e transport, accommodation, food & beverage, etc
  • Track client billing instructions against the deal sheet for each event
  • Compile event info sheets and distribute to relevant stakeholders and departments
  • Ensure all marketing elements are inline with the brand CI guidelines
  • Resolve any problems and queries in accordance with contract stipulations, and escalate when required
  • Allocate and distribute complimentary tickets as per the deal sheet, ensuring tickets are distributed to the relevant departments.
  • Events / Entertainment Delivery

  • Compile the running order schedule to accurately reflect client requirements
  • Ensure all event contract details are accurately captured and inputted onto the approved contract template in M-Files, maintaining compliance and consistency.
  • Check that the venue set up meets technical and client requirements
  • Co-ordinate backstage / venue / entertainer / crew deliverables as per production schedule
  • Perform regular venue checks and escalate faults to Maintenance or IT for prompt action
  • Communicate regularly with relevant stakeholders, inform client or relevant departments of potential problems, changes, and additions to technical resources
  • Conduct all entertainment checks at least one hour before event starting time
  • Escalate any issues / challenges being experienced
  • Update any final amendments to function sheets and ensure the distribution to all relevant stakeholders
  • Complete post event administration including event information documents, arena attendance figures and billing.
  • Store and secure operating and entertainment equipment in line with the standard operating procedure.
  • Stakeholder Engagement

  • Communicate with clients to understand their needs, event opportunities, as well as any challenges encountered during the planning and co-ordination of the event.
  • Collaborate with suppliers and contractors to secure event requirements, driving cost-effective solutions within the approved budget Liaise with suppliers in design and delivery of the entertainment / event requirements
  • Liaise with multiple departments in the co-ordination and execution of entertainment events including F&B, security, gaming, marketing,etc.
  • Liaise with marketing management to evaluate the post-mortem of the event.
  • Requirements

    Education

  • Grade 12
  • 3 year Diploma in Hotel Management is preferred
  • Experience

  • Minimum of 2 years experience in the entertainment industry
  • Skills and Knowledge

    Core Behavioural Competencies

  • Dealing with customers
  • Conflict handling
  • Planning and implementing
  • Collecting information (including listening, asking questions)
  • Problem-solving
  • Clerical administrative functions
  • Reviewing / evaluating (feasibility / compliance / alternatives / etc.)
  • Liaising and co-operating with other teams
  • Public Relations / Developing relationships
  • Technical / proficiency competencies
  • Events Planning and co-ordination
  • Strong English Verbal and written communication skills
  • Business acumen
  • Digital acumen
  • Networking skills
  • Financial awareness
  • Emotional resilience and ability to handle pressure
  • Proficient computer skills (MS Office / Mfiles / IFS )
  • Professionalism
  • Hospitality / Hotel / Restaurant  jobs
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