It Technician

Position

IT Technician

Location

Pretoria

Reports To

Managing Director

Job Overview

is an innovative Digital Forensics and Information and Cyber Security company, recognised for our years of experience and strong reputation. We provide comprehensive and advanced ICT solutions that are both innovative and affordable, effectively addressing the complex challenges that businesses face today.

Responsibilities

• Install, configure, and troubleshoot Windows desktops & laptops
• Provide on‑site and remote support for hardware, software, and network issues
• Set up and support Microsoft (Outlook, Teams, OneDrive, SharePoint)
• Manage Active Directory user accounts, permissions, and group policies
• Install and maintain printers, scanners, and peripheral devices
• Assist with network connectivity issues (LAN, Wi‑Fi, VPN)
• Perform hardware repairs / upgrades (RAM, HDD / SSD, screens, etc.)
• Manage backup and recovery processes
• Support IP telephony / VoIP systems (e.g., 3CX, Microsoft Teams Phone)
• Maintain IT asset register and software licensing
• Assist with new user onboarding and offboarding
• Document support tickets and resolutions in the helpdesk system
• Adhere to IT security policies and procedures

Application

Please apply on the Crackerjack website.

#J-18808-Ljbffr