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Operations Director

Operations Director

Concentrix - CASimon's Town, Western Cape, South Africa
7 days ago
Job description

Job Title : Operations Director

Job Description

Join Our Team as an Operations Director at Concentrix!

About Concentrix : Concentrix is a leading global provider of customer experience solutions and technology, dedicated to enhancing business performance for our clients. We are committed to fostering a culture of excellence, collaboration, and innovation.

Position Overview

We are seeking a highly experienced and strategic Operations Director to lead our dynamic team in South Africa. The ideal candidate will have a proven track record of managing large-scale operations, driving performance improvements, and delivering exceptional customer service.

Key Responsibilities

  • Oversee daily operations and ensure efficiency and effectiveness in all processes.
  • Develop and implement strategic plans to meet organizational goals.
  • Lead, mentor, and develop a high-performing operations team.
  • Collaborate with cross-functional teams to drive continuous improvement.
  • Manage budgets, resources, and operational costs to optimize profitability.
  • Ensure compliance with company policies and industry regulations.

Qualifications

  • Extensive experience in operations management, with at least 5 years in a leadership role.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.

    • Why Join Concentrix?

  • Be part of a global leader in customer experience solutions.
  • Engage in a collaborative and inclusive work environment.
  • Opportunity for growth and career advancement.
  • Competitive salary and benefits package.

    • Concentrix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Location : ZAF Durban - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge

    Language requirements : (not specified)

    Time Type : Full time

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    Director • Simon's Town, Western Cape, South Africa