DC Co-ordinator

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions. Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose

To coordinate the pickup and delivery schedule of stock through the distribution center.

This position will be based at Shoprite Midrand.

Key Responsibilities

• Stock Coordination : Place orders for Stores through the call centre.
• Perform stock on hand counts for all principals at the DC.
• Inform all stores of promotional activities and drive promotional activity with the sales team.
• Ensure the optimum stock is delivered to the store to support any in-store promotion.
• Take in orders from Vector sales reps and process orders for specific drives or additional volume.
• Manage sales orders.
• Manage returns and product recalls.
• Manage stock levels by regularly checking stock on hand on the depot floor.
• Check for expired stock and notify the relevant manager.
• Follow up on short deliveries and arrange the re-orders.
• Liaise with the sales team and buyers.
• Conduct price surveys.
• Resolve customer complaints.
• Follow up on deliveries from Principals to the depot.
• Ensure that the stock cover is high on best sellers and optimum on other products.
• Action the optimal flow of merchandise including fulfilment of product marketing introduction deadlines capacity planning.
• Team Coordination and Self-Management : Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and clients’ expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
• Champion training and development of self and others through utilizing available training opportunities or contributing to the development of new training solutions in collaboration with national training specialists.
• Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
• Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
• KPI’s Efficacy of the coordinator of sales and deliveries; Fulfillment of promotional stock requirements; Stock level management; Customer complaint resolution; Coverage and accuracy of stock count.

Qualifications And Experience

Qualifications, Skills and Experience Required for the Job : Merchandising / Logistics Diploma

Skills And Competencies

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