RESPONSIBILITIES INCLUDE :
Broker & Franchise Strategy Development & Implementation :
- Collaborate with senior management to develop and execute a comprehensive broker
and franchise strategy aligned with the company’s goals.
Design operational strategies to attract, onboard, and retain suitable brokers andfranchises.
Set KPIs for growth, including broker recruitment and business volume targets, andmonitor progress.
Broker & Franchise Support & Engagement :
Develop processes in collaboration with internal teams (ICT, Insurance Operations) toprovide seamless support to brokers and franchisees.
Create and maintain a comprehensive broker and franchise policy manual and ensurecompliance.
Strengthen relationships with distribution teams to ensure maximum market reach andminimize channel conflicts.
Sales Growth & Market Expansion :
Design growth strategies and tracking mechanisms to achieve sales targets.Identify new market opportunities and implement expansion strategies for brokers andfranchises.
Develop sales and marketing budgets and work closely with Broker Area Managers toresolve issues and maintain strong relationships.
Franchise Development :
Lead the development and execution of a franchise growth strategy, identifying potentialfranchisees and managing the sales process.
Provide guidance and support to new franchisees, ensuring alignment with operationalstandards and brand guidelines.
Represent the company at industry events to promote the franchise opportunity andenhance brand visibility.
Broker Development and Training :
Collaborate with the Learning & Development team to create broker training programsthat enhance industry knowledge and business skills.
Develop mentorship programs and ensure brokers receive ongoing support from AreaManagers and Broker Consultants.
Foster a strong relationship with brokers, ensuring their continued development andengagement.
Compliance and Risk Management :
Regularly evaluate broker and franchise remuneration models and recommendimprovements.
Implement compliance controls to ensure brokers are properly licensed and adhere toregulatory requirements.
Monitor brand standards and ensure all marketing and advertising materials arecompliant with corporate identity guidelines
Departmental and People Management
Manage and mentor a high-performance team of Broker Area Managers, ensuring theyachieve sales targets and adhere to compliance standards.
Foster a culture of continuous learning, development, and high performance within theteam.
Client Relationship Management
Build and maintain a network of industry contacts to bring new opportunities into thebusiness.
Develop and execute external communication and marketing programs to engagebrokers and promote the company’s brand
Job Requirements :
Relevant tertiary qualification (Business, Marketing, Insurance, or related field).FAIS compliance (Must be registered as a Key Individual with the FSCA).RE 1 certification.Minimum of 5 years in insurance management, specifically with brokers or franchisenetworks.
Proven experience in sales strategy development, franchise management, and brokerrelationship management.
Strong knowledge of insurance legislation, compliance, and governance within theinsurance sector.
Demonstrated ability to develop and execute broker development programs and traininginitiatives.
Experience with risk management, compliance controls, and brand standards within theindustry.
Leadership experience in managing teams, fostering a high-performance culture, anddriving business growth.
Strong analytical, planning, and problem-solving skills.Excellent communication, interpersonal, and leadership skills.Ability to build and maintain strategic relationships with brokers, franchisees, andindustry stakeholders.
Strong knowledge of sales growth strategies, market expansion, and client relationshipmanagement.
Proficiency in Microsoft Office and CRM tools.