Quality Assurance Coach for Service Excellence

A leading service provider in KwaZulu-Natal seeks a Quality Assurance Advisor for a six-month secondment. The role involves ensuring quality standards while working US shifts. Responsibilities include monitoring performance and providing feedback to service agents. Ideal candidates should have QA experience, a Matric or equivalent, and strong analytical and communication skills. This role offers an opportunity for growth in a fast-paced environment.

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