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Client Success Manager | Shipping industry - USA hours (REMOTE)

Client Success Manager | Shipping industry - USA hours (REMOTE)

WhistleWorkFromHome, Free State, South Africa
30+ days ago
Job type
  • Remote
Job description

Our client is looking for a Client Success Manager who can do more than maintain accounts, but also build lasting client partnerships, uncover opportunities, and drive measurable growth. Our client is an international top-rated shipping platform that helps businesses manage and optimize their shipping costs. This is a chance to challenge the status quo and help global brands ship smarter with the support of a top-rated, award-winning platform.

What You'll Do :

  • Act as a trusted partner for clients, from onboarding to ongoing success
  • Build and grow strategic relationships with key stakeholders, including C-suite leaders
  • Collaborate with internal teams to deliver results and showcase value
  • Leverage data, insights, and technology to guide smarter decisions

Requirements :

  • 3+ years B2B account management success, consistently hitting target
  • Logistics / shipping / 3PL industry experience
  • Proven ability to pair technology with services to drive client outcomes
  • Strong communicator with exceptional relationship-building skills with key stakeholders, including C-level executives
  • Comfortable working virtually, detail-oriented, and tool-savvy (experience with platforms such as Salesforce, Gong, ZoomInfo a plus)
  • Strong teamwork and adaptability, with a willingness to learn and tackle challenges in a dynamic business environment.
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    Client Manager • WorkFromHome, Free State, South Africa