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Sales Administrator

Sales Administrator

Time PersonnelWestlake, South Africa
14 days ago
Job description

REQUIREMENTS

  • Grade 12 supported by a sales support or administrative qualification / certification.
  • 3 years in a similar role ideally in a business-to-business technical sales environment .
  • Good commercial acumen, administrative and organisational skills.
  • Excellent written and spoken skills in English.
  • Advanced skills in MS Office suite with average typing speed with high accuracy.
  • Proven skills in data research and analytics.
  • Competence in Adobe software and familiarity with privacy legislation (POPI) would be advantageous.
  • Understanding of CRM and ERP systems and the process of B2B sales.
  • Self-motivated and focused on results applying logic / commercial decision making.

DUTIES

  • Responsible for administration and management of the customer quotation process
  • Ensure high quality service through accurate and on-time delivery of customer quotes to ultimately achieve increased revenue through sales.
  • Responsible for administrative onboarding and data management of customers.
  • Provide admin support to business development teams & internal sales support in the absence of internal sales staff.
  • Coordinate special projects.
  • Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business.
  • Check RFQs clarifying any queries with customer before actioning with Technical and Procurement Departments.
  • Collaborate and coordinate the quoting process with all internal stakeholders.
  • Quality check quotes for completeness, accuracy, and professionalism.
  • Follow-up outstanding quotes with responsible sales team members to conclusion.
  • Complete / distribute relevant customer & supplier onboarding documentation and NDAs.
  • Complete the National Quote Sheet.
  • Assist with forecasting and stock management as directed.
  • Primary point of contact for sales, customer enquiries & requests if internal staff absent.
  • Resolve sales-related issues and provide real-time customer support.
  • Handle all inbound leads and website enquiries and qualify sales leads.
  • Coordinate internal stakeholders to achieve project outcomes for due dates.
  • Manage potential project bottlenecks & identify cost savings in work processes.
  • Responsive for business contacts participating in initiatives and projects

    • Salary : R negotiable dependent on experience

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    Sales Administrator • Westlake, South Africa