IT Systems & Application Analyst

Our client, a leading property development and management company in East London, is seeking a skilled IT Systems and Application Analyst to join their dynamic team. This is an exciting opportunity for a technology-driven professional to support, maintain, and optimize enterprise systems and business applications that drive operational efficiency across the organization.

Role Overview

The IT Systems and Application Analyst will work closely with the Systems Manager, technical teams, business users, and external vendors to ensure enterprise applications, ERP, CRM, HR systems, and other business‑critical tools are efficient, secure, and aligned with business goals. You will play a key role in system implementation, upgrades, data integration, user support, and continuous improvement initiatives.

Key Responsibilities

• Analyse, maintain, and support enterprise applications and business systems across the property management and development portfolio.
• Collaborate with business users and stakeholders to gather and document system requirements, translating them into functional specifications.
• Monitor system performance, troubleshoot issues, and coordinate resolutions with internal IT teams or external vendors.
• Conduct system upgrades, patch management, and configuration changes with minimal disruption to operations.
• Develop and maintain documentation for systems, processes, and procedures.
• Assist in the implementation and rollout of new applications, including testing, training, and user support.
• Support data integrity, migration, and integration between systems using APIs, ETL tools, or scripting.
• Ensure applications meet compliance, security, and performance standards.
• Provide Tier 2 / 3 support for escalated enterprise system issues.
• Configure systems access to optimize controls and security.
• Collaborate with project teams to implement new systems and updates, testing internal processes and procedures.
• Deliver system training and review current systems, forms, and procedures to streamline operations and reduce manual intervention.
• Assist the Systems Manager in ensuring internal controls are effective, measured, and improved.
• Collaborate with managers to develop internal and external management reports.
• Liaise with external stakeholders and system developers as needed.

Requirements

Skills & Competencies

Why Join?

Location

East London, South Africa

Position

Full-time | Permanent

If you are an IT systems analyst, application support specialist, or ERP / CRM expert with experience in property, accounting, or enterprise systems, we want to hear from you!

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