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Hospital Case Manager

Hospital Case Manager

MediclinicJohannesburg, ZA
2 days ago
Job description

Job title : Hospital Case Manager

Job Location : Gauteng, Johannesburg

Deadline : November 18, 2025

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MAIN PURPOSE OF JOB

  • To coordinate the hospital case management process and facilitate the communication process between all role players by providing accurate and timeous clinical information to minimise the financial risk for the organisation.
  • KEY RESPONSIBILITY AREAS

  • Minimise financial risk by effectively managing patient stay
  • Ensure compliance to case management procedures, contracts and legal aspects by utilising available resources and systems
  • Ensure correct and timeous finalisation of cases to facilitate reimbursements from funders of claims
  • Consistently and timeously communicate with Funders as contractually agreed through the relevant case management channels
  • Ensure clinical coding standards are adhered to as per Level 3 coding guideline
  • Lead and manage the people in the Case Management team (if applicable)
  • REQUIRED EDUCATION

  • ESSENTIAL EDUCATION :     Clinical qualification
  • DESIRED EDUCATION :   Registered Nurse / Professional Nurse or qualified Paramedic
  • REQUIRED EXPERIENCE

  • ESSENTIAL MINIMUM EXPERIENCE :    Minimum of 3 years in a clinical role
  • DESIRED EXPERIENCE :    Experience in Theatre and or ICU; Medical aid background; Experience in private healthcare environment or experience as an ILS / ALS Paramedic
  • REQUIRED JOB SKILLS AND KNOWLEDGE

  • Understanding of anatomy; physiology and medical terminology
  • Funder Contracts; Medical aid requirements / narrations
  • Scientific nursing principles and process
  • Authorisation and motivation of Level of Care; Length of Stay; Clinical Coding, high-cost stock, Short Payments etc.
  • Use of electronic systems (i.e. B2B or Funder portals) for the purposes of requesting authorisations, performing case management updates and for troubleshooting)
  • Computer literacy (Microsoft Office, hospital / practice management systems)
  • Relevant aspects of applicable statutory acts (e.g. Consumer Protection Act; PMB; etc.)
  • Patient Administration policies and procedures (e.g. Patient Confidentiality; Visitation of external case managers; etc.)
  • Daily workflow; managing deviances; clinical coding; and case management processes
  • Application of clinical codes and finalisation thereof
  • Closing date : 17 / 11 / 2025

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    Hospital Case Manager • Johannesburg, ZA