Gaming Ambassador

Key Responsibilities

• Successful Gaming Ambassadors :
• Manage and grow high-end customer loyalty with appropriate recognition for their needs and value
• Maintain records and measure trends of high-end guest activities
• Co-ordinate and host VIP functions and hospitality events
• Provide efficient and friendly customer service to Privé guests (face-to-face and telephonically), supplying prompt and complete information about all services and benefits on the property
• Work as part of a team or individually to deliver high quality standards consistently and accurately
• (Advantage) Ability to read, write and speak Mandarin fluently

Qualifications & Experience

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