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Sales, Marketing and Production Coordinator

Sales, Marketing and Production Coordinator

Abantu Staffing SolutionsQonce, Eastern Cape, South Africa
30+ days ago
Job description

Sales, Marketing / Production Coordinator

Reporting to the Managing Director and Company Shareholders, the Sales, Marketing / Production Coordinator is responsible for supporting and coordinating between the Sales and Production teams by providing administrative support.

Minimum Requirements :

  • Matric, Grade 12 certificate
  • Valid Driver's licence

Responsibilities :

  • Responsible for day to day sales enquiries from existing or potential customers – quotes, prices, product construction etc.
  • Manage and record all sales enquiries.
  • Serve customers by selling product and meeting customers’ needs.
  • Service existing accounts, obtain orders and establish new accounts.
  • Resolve customer complaints by investigating problems, developing solutions, and preparing reports through the production team.
  • Expand sales in existing accounts by introducing new products that the production team may be developing.
  • Keep customers informed of their order progress by submitting weekly / monthly outstanding order lists.
  • Inform customers of delivery status for their deliveries.
  • Travel for quarterly meetings with existing customers or meeting with potential new customers.
  • Conceive new designs / packaging or changes to existing designs / packaging with new or existing customers.
  • Submit manufacturing orders by referring to price lists and product literature.
  • Post manufacturing orders into Pastel Accounting system.
  • Check that the sales balance and submit monthly sales reports to the Management team every month end.
  • Submit Sales Reps reports to Sales Team and Accounting Team.
  • Keep management informed by submitting weekly, monthly, and annual sales and production reports.
  • Maintain professional and technical knowledge by continual meetings and updates with the production team.
  • Liaise with logistics and customers in coordination with the collection and delivery of orders.
  • Provide historical records by maintaining records on customer sales and production tracking.
  • General support to sales team and production team as required.
  • Procure items instructed by the Management team.
  • Perform day to day administrative tasks, answering the telephone etc.
  • Key Skills and Competencies :

  • Time management and planning skills.
  • Interpersonal, written, and verbal communication skills.
  • Able to meet multiple project deadlines and demonstrate good attention to detail.
  • Able to demonstrate an understanding of the needs of the customer.
  • Able to work individually as well as part of a team.
  • Ability to meet deadlines with minimal supervision.
  • Knowledge of export compliance and logistics is an advantage but not a specific requirement.
  • Customer service and client relationships.
  • Knowledge of graphics design is an advantage but not a specific requirement.
  • #J-18808-Ljbffr

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