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Change Manager

Change Manager

A 1L Realization (Pty) LtdMidrand, South Africa
27 days ago
Job description

Qualifications & Experience :

  • Bachelors degree in IT, Business Administration, or related field.
  • ITIL Foundation certification (ITIL Intermediate or Expert preferred).
  • 5+ years of experience in IT Service Management, with at least 2 years in Change Management.
  • Experience with ITSM tools (e.g., ServiceNow, BMC Remedy).
  • Strong understanding and practice of Incident, Problem and Change Management process in a IT environments and service delivery models.

Skills & Competencies :

  • Excellent communication and stakeholder management skills.
  • Strong analytical and problem-solving abilities.
  • High attention to detail and organizational skills.
  • Ability to work under pressure and manage multiple priorities.
  • Proactive mindset with a focus on continuous improvement.
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