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Change Manager
A 1L Realization (Pty) Ltd
Midrand, South Africa
27 days ago
Job description
Qualifications & Experience :
Bachelors degree in IT, Business Administration, or related field.
ITIL Foundation certification (ITIL Intermediate or Expert preferred).
5+ years of experience in IT Service Management, with at least 2 years in Change Management.
Experience with ITSM tools (e.g., ServiceNow, BMC Remedy).
Strong understanding and practice of Incident, Problem and Change Management process in a IT environments and service delivery models.
Skills & Competencies :
Excellent communication and stakeholder management skills.
Strong analytical and problem-solving abilities.
High attention to detail and organizational skills.
Ability to work under pressure and manage multiple priorities.
Proactive mindset with a focus on continuous improvement.
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