Camp Manager / Field Guide Couple
Wild Dreams HospitalityJohannesburg, South Africa28 days ago
Job descriptionOperational Management Guest Experience Staff Leadership Financial Oversight Compliance & Sustainability Health & Safety Reporting & Communication Continuous Improvement Valid South African Guides Licence and PDP FGASA NQF 4 with Backup Trails (Lead Trails beneficial) DEAT Registration (Mpumalanga) Minimum 3 years Big 5 experience as a Field Guide / Ranger Valid First Aid certificate to handle trauma care Strong communication, hosting, and interpersonal skills with outgoing personality Self-disciplined, punctual, and respectful team player Basic vehicle maintenance and radio communication knowledge Cultural awareness Must have an in-depth knowledge of local wildlife, bird species and plant life Conduct game drives, bush walks and other immersive wildlife experiences, ensuring the safety of guests Sharing knowledge of wildlife, bird species, plant life, community, ecology and conservation with guests Interact professionally with guests and provide excellent customer service Hosting of guests at meals and / or for drinks Discretely communicate guest preferences and special requirements that were not yet recorded, to the camp manager promptly Service of food and beverages according to hygiene standards Vehicle and equipment maintenance Must be familiar with SANParks rules and regulations related to the reserve Comply with game driving protocols Provide emergency response if necessary, in accordance with company procedures and first aid protocols Camp support (transfers, animal control, guest luggage, maintenance) Rifle handing in accordance to protocols Live in-position with accommodation All meals on duty are included 7 consecutive days off per month 21 consecutive days annual leave per year 5% compulsory provident fund contribution
This is a luxury lodge located within the Mluwati Concession of the Kruger National Park, and forms part of an exclusive group that prides itself on delivering exceptional hospitality experiences.
Camp Manager Requirements :
- Minimum 3 years experience in camp or lodge management
- Strong leadership, interpersonal, and crisis management skills
- Must demonstrate maturity, professionalism, and excellent communication skills
- Valid drivers licence and off-road driving proficiency
- First aid training and basic mechanical / electrical knowledge are beneficial
- Proficient in Microsoft Office
- Knowledge of Kruger Park geography preferred
- Familiarity with South African tourism regulations and Acts
- Fluency in English; Shangaan or related African language advantageous
- Knowledge of foreign languages would be advantageous
- Warm, professional, and guest-centric demeanor
- Adaptable, resilient, and composed under pressure
- Passionate about flora, fauna, and cultural engagement
- Capable of working independently, handling pressure, and taking full responsibility for tasks
Camp Manager Responsibilities :
Field Guide Requirements :
Field Guide Responsibilities :
Benefits
This is a live-in position.
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Couple • Johannesburg, South Africa