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Area Manager, TSU Guarding, Sandton

TSU InternationalSandton, Gauteng, South Africa

30+ days ago

Job description

Overview

VACANCY : TSU PROTECTION SERVICES – AREA MANAGER – GUARDING DIVISION, GAUTENG

Reference Number : GAM2502

Job brief : TSU Protection Service is looking for an Area Manager (AM) who would be responsible for the operational management at all Security Contracts, including but not limited to the management of Management Systems, the Guard Forces including guards with K9, vehicles, fire-arms, equipment, the safety programs, the budgeting processes and budget control of all the contracts, the support of quotations, site evaluations, preparation for site deployment, the measurements and analyses of sites for improvement as well as the performance of personnel in general.

Job Purpose

To continuously improve the quality of the services and performance of guards and other personnel (i.e, reduce the number of complaints per guard)
To meet or exceed the objectives and targets specified
To improve the productivity of the guard forces and other personnel
To improve the profitability of the contracts
To continuously reduce the expenditure of the contracts on all cost items (at least less than the budget)
To continuously reduce maintenance and fuel costs on vehicles as well as fines
To continuously reduce the number of customer complaints (number of complaints as a percentage of the number of customers)
To continuously reduce the number of theft cases and property damage cases at customer sites (number of cases per site)
To reduce sick leave (total days sick leave as a percentage of total days worked)
To have no Contract Breaches
Minimum of 10 client visits per year per client
To reduce the number of incidents and accidents by inspectors and guards (percentage per guard employed) as well as the number of injuries of all personnel

Dimensions

STAFF : Mobile Supervisors

Personal Assistance

Principal Accountabilities

Management to ensure above-average performance by personnel, as well as a service that at least meets customer requirements

Regular site visits and observations

Site Evaluations

Client visits and liaison

Strategic planning for all operations (contracts), including training requirements

To ensure the correct and qualitative completion of customer documents and other documents at all contracts through daily audits

Prevention / reduction of theft or damage of customer property, materials, or equipment

Client satisfaction / formal investigations of all complaints and written investigation reports to customers by all contracts

Quality Management System at all contracts

Vehicle management (maintenance and fuel costs and elimination of fines)

Ensure Approvals of exceptions / changes to posting sheets for payroll (

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Area Manager • Sandton, Gauteng, South Africa