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Ocean Freight Export Controller - Clearing and Forwarding (53900)

Ocean Freight Export Controller - Clearing and Forwarding (53900)

Ntice Sourcing SolutionsCape Town, ZA
11 days ago
Job description

Job title : Ocean Freight Export Controller - Clearing and Forwarding (53900)

Job Location : Western Cape, Cape Town

Deadline : October 28, 2025

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Job Description

  • Our client, a leading international clearing and forwarding business, is seeking an experienced  Ocean Freight Export Controller  to join their team in  Montague Gardens, Cape Town.
  • If you have a solid background in  ocean freight exports  within a  clearing and forwarding environment , and thrive in a detail-driven setting, this is an excellent opportunity to advance your career.
  • Minimum Qualifications & Experience

  • Must have experience in framing customs entries
  • Grade 12 (essential); SDS and / or Freight Forwarding qualification (advantageous)
  • Minimum of 3 years' experience in Clearing & Forwarding (Ocean Freight Export)
  • CargoWise  system experience (essential)
  • Strong knowledge of  Incoterms , export tariffs, and  customs clearance processes
  • Familiarity with  third-party regulatory requirements
  • Key Responsibilities

  • Deliver excellent client service and proactively communicate delays or issues
  • Manage the timely dispatch and tracking of cargo
  • Accurately process data and documentation within  CargoWise  in a paperless environment
  • Liaise with internal teams (Brokerage, Transport, Warehouse) and external stakeholders (Shipping Lines, Customs, Third Parties)
  • Ensure customs clearance readiness and full documentation compliance
  • Secure release of equipment at least 3 working days before stack dates
  • Manage costs : ensure accurate billing, job costing, and profitability
  • Maintain up-to-date  CargoWise status reports  (minimum 3x per week or per client SOP)
  • Resolve queries professionally and within agreed timelines
  • Arrange cargo insurance and handle claims where necessary
  • Participate in team meetings, SOP compliance, and continuous improvement initiatives
  • Skills & Competencies

  • Strong customer service orientation
  • Exceptional attention to detail and accuracy
  • Confident communicator (verbal & written English)
  • Basic financial understanding (debits / credits)
  • Proficient in  MS Office , especially  Excel
  • Ability to manage high volumes and perform under pressure
  • Team player who can also work independently
  • Organised, adaptable, and proactive in a changing environment
  • Transportation / Logistics  jobs
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