Job title : Regulatory Affairs Assistant (JHB North)
Job Location : Gauteng, Johannesburg
Deadline : November 22, 2025
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OBJECTIVE OF ROLE
To support the SA Commercial Business to realize the commercial strategy and to achieve the annual targeted growth and revenue through successful new product introductions and maintenance of current product portfolio in the (South Africa OR South African Development Community (SADC) region), by ensuring successful Marketing Authorisation and variation approval from the (SAHPRA OR Regulatory Authorities of the member states) within the committed timeframe.The role undertakes responsibility for compliance with the Regulatory requirements for the existing product portfolio in the region, through the successful completion of assigned activities according to the (South African OR SADC) Regulatory plan.
To provide regulatory and administrative support to optimize Regulatory processes and record-keeping.KEY RESPONSIBILITIES
FINANCIAL
Effective utilization of resources to keep processes cost effectiveCUSTOMER
Display a professional attitude when responding to customersPropose, develop and update methods to improve customer servicesEffective liaison and communication with internal and external customers, including but not limited to Regulatory Authorities, external consultants and agents, Quality Assurance, Project Managers, Artwork, New Product Launches, Manufacturing sites, Pharmacovigilance, Medical Information, AGI, APTL3. SYSTEMS, DATABASES AND TRACKERS
Initiate change controls and action items in the eQMSTrack medicinal samples for registration submissions and development workIdentify, track, and manage free space available in safesTrack internal and off-site archivingEnter SMF information into relevant databases4. ADMINISTRATIVE
Type, print, copy, scan and bind documentsRetrieve from and return IP to safesCreate, label and archive filesReceive Local Document Archiving Forms. Allocate space for new files in the safes and update IP DatabaseEnsure sufficient free space available in the safes, and if required, consulting with the line manager to identify which files can be archived off-siteRequest payments and provide proof of payment to the requestorEnsure delivery and / or collections to and from SAHPRAArranging for drivers to deliver / collect documents / samples as and when required.Ensure proof of receipt of SAHPRA submissions and correct filingSend parcels (documents, samples, CD’s etc.) and supportive documentation to Regulatory Authorities, agents and / or other Aspen departments via courierAssist in updates of SOP’s, working instructions, standard forms, templates as they relate to the administrative functions of the departmentUpload submissions to SAHPRA FTPAssist with administrative tasks on SAHPRA Engagement Portal.Request import permit, export permit or import / export authorization letters from SAHPRAProvide training on administrative procedures to new / existing personnelMaintain hard copy and electronic training matrix, hard copy training records and training filesArrange meetings, training, functions, venues, cateringManage meeting agendas and take minutesReceive and collate monthly reportsReceive, collate, and submit leave forms, expense claims, time sheets, invoicesMaintain and managing team lists e.g. birthdays, working hours, employee numbersAssist with induction process for new employeesOrder stationeryRemove documents for shredding5. OFF-SITE ARCHIVING
Request retrieval of boxes from off-siteTrack movement of products removed from boxes, and ensuring requestor signatureMeeting with the archive vendor as and when requiredTrack on-site stock of boxes from off-siteEnsure product information is received, sealed and then returned off-sit6. MEDICATION SAMPLES
Monitor temperatures electronically of both medication storerooms daily and record deviationsPack expired medicinal stock for destruction according to process and track accordinglyOrder, receive, dispatch and track medicinal samples for investigation and registration purposes as requiredStorage of medicinal sample documentation as per processNotify relevant personnel of receipt of samples as per processManage and record the monthly stock take of all medicinal samples, as per process.7. SITE MASTER FILES
Submit Site Master Files (SMFs) to SAHPRARecord SMF information on relevant network drive / systemsLiaise with SAHPRA on the allocation of an SMF numberSend notification of submission / receipt of SMF numbers to the relevant personnel as per process8. REGULATORY SUPPORT
Supersede dossiers for specific regulatory activities as per departmental working instructionEnsure relevant history / status documents are updatedSource regulatory information from dossiers under supervisionCompile follow up letters / extension requests and submit them to the Regulatory AuthoritiesCompile, publish and submit pre- and post-registration sequencesConduct newly registered compliance checks under supervisionExecute discontinuation and cancellation requests, as per processSend notification of submission to relevant stakeholdersGENERAL
Maintaining electronic folder structure and eCTD templates as per departmental proceduresMaintain all hard copy registration certificates in the ground floor cage, as requiredComply with regulations, guidelines, policies, procedures, and work instructionsAdhere to deadlines / due datesProvide feedback to pharmacists and line manager once tasks are completedEscalate possible risks, critical issues which could result in delayed submissionsAssist with ad hoc tasks as allocated by the line manager.LEARNING AND GROWTH
Training and development identified and planned with the line managerTraining is implemented according to ongoing personal and team development plansUp-skilling and multi-skilling are coordinated in line with staff developmentRequirements
EDUCATIONAL REQUIREMENTS
Matric / Grade 12KNOWLEDGE & EXPERIENCE REQUIREMENTS
Knowledge of pharmaceutical industry / regulatory affairsExperience in administrative work is essentialSOFT SKILLS AND COMPETENCY REQUIREMENTS
Results orientedSystems thinkingPlanning, multi-tasking and organizational skillsFocused, Cooperative and ProactiveResponsible and accountableResilient, Self-awareness and High standardsGood communication and active listening skillsPresentation skillsFlexibility and tolerance for ambiguityTransition managementCapacity for resistance to stressPerseverance and tenacityOptimistic and passionateCurious with a strong learning agilityCOMPUTER SKILLS REQUIRED
The applicant must be proficient in the various applications (Outlook, Teams, Word, Excel and PowerPoint) within the Microsoft Office 365 Bundle.EndFragment
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